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Cross stitch home | Privacy Policy
 

Our Privacy Policy

We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with our Patterns Patch web site. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.

The only information we obtain about our members, is information we need to process credit card charges of membership fees. That information is never revealed, resold, or made public for any reason.

Personally identifiable information provided by members (name, e-mail or home address, etc.) is never disclosed to anyone.

We recognizes the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers' needs.

What Information Do We Collect?

When you visit this web site you may provide us with two types of information:

  1. Personal information you knowingly choose to disclose that is collected on an individual basis, and

  2. Web site use information collected on an aggregate basis as you and others browse our Web site.

1. Personal Information You Choose to Provide

Registration Information

When you register for any of our products, services or newsletters you will provide us information about yourself.

Credit Card Information

If you choose to avail of our services, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:
-Name
-Mailing address
-Email address
-Credit card number

-Name on credit card

-Credit card billing address
-Business and home phone number

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

2. Web Site Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server log files to collect information about how our Web site is used.

Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, , to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site's content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.

Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.

Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies.

However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

How Do We Use Information We Collect from Cookies?

Each time a member logs into our site, we store a temporary "cookie" in the browser files of the member computer. This cookie is used during your online session to allow you free access to the member's area, without repeatedly requiring you to re-enter your user name and password.

Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular.

This helps us gather feedback to constantly improve our Web site and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

When ever you log off or leave the site, the cookies file is automatically removed.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer.

IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.

Sharing and Selling Information

We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

How Can You Access and Correct Your Information?

You may at any time login to your account and change any or all of your personally identifiable information that we collect online and maintain in our database.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.

What About Other Web Sites Linked to Our Web Site?

In order to provide visitors with greater value, some of our pages may provide links to various third party Web sites.

In no case, is member information or 'cookies' provided to the third party sites. However, keep in mind that many sites do attempt to capture visitor information when you browse those sites.

We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. As stated above, often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Once you leave our site, we are not able to alert you should another site attempt to gather information from your browser.

Please remember that when you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites, which have a link on our Website, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.

Our Commitment To Data Security:

Our Web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We employ strict security measures to safeguard online transactions; personal information is stored in a secured database and always sent via an encrypted Internet channel.

Choice/Opt-In/Opt-Out

Our site gives users the opportunity to opt-in to receive communications from us. You can be assured that we never reveal, sell, or make available your email address to anyone for any purpose.

This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.

Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes.

Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Private Forums

We provide our members with a multi-tiered message board that makes sharing information with other members easy.

To protect your privacy when posting or replying to messages in the message board, your personal information and email is not revealed.

However, remember that any information that you disclose in the message board areas can be read by all other members, so exercise caution when deciding to disclose your personal information.

A Special Note About Children

Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.

Policy Modifications

We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically.

However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Other

If you have any questions regarding our privacy policy, feel free to let us know, using our Contact Page

Thank You.

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"I absoutely love your web site. It has the best patterns to download of any of the websites I have visited. I'm so glad I "stumbled" upon it. The newsletter is wonderful also."
 
"Thanks again for your wonderful website and all the work you do to keep us all informed."

Connie Henson
Nelsonville, OH


"I just wanted to say that you have some beautiful patterns! I have already downloaded quite a few, now to pick one to start."
 
"I can't wait to see what comes out next. Great job."

Diana Wilson
Laurinburg, NC


"I have been a regular reader of Patterns Patch web site. What attracted me in the first place was the quaint name. I so enjoy reading their newletters, find it very up todate and easy to read.
 
Another plus for Patterns Patch, is the prompt delivery when I ordered a book - I live in Cape Town, South Africa, and what a pleasure to receive this, sometimes quicker than our own postal delivery service!
 
Another plus factor is their prompt replies to any queries I may have, in fact my most recent one, which is where can I find Florentine embrodery - specifically with regard to a bible cover I would like to do.
 
Patterns Patch are in no way "small minded and unhelpful" and were more than helpful in helping me in my Florentine search.."

"Well done and keep up the good work."

Barbara Perkin
Cape Town,
South Africa


"I think one of the things I love best about Patterns Patch is the sense of community. I know that if I have a question about something related to cross stitch, I can come here and get great advice."

"I also like having access to the tutorials and articles. Oh, and the free cross stitch patterns are nice, too. :D"

Mara Burke
Albertville, AL


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"So hopefully you get some more business soon."
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United Kingdom


"I enjoy every aspect of it. The Articles are always interesting and informative as well as the tutorials are very helpful. I also enjoy the forum very much."
 
"I have no real cross stitching friends and I feel very fortunate to have met all of you. John is very helpful with what ever the issue is."

Jean Beachum
Marshville, NC


"The free downloads here are beautiful and they aren't just tiny cutesy designs (if that makes any sense)!"
 
"I have to agree that the sense of "family" and "togetherness" on the board here is awesome! I've come here with problems both stitch related and general...and everyone was so warm and caring and encouraging. It was wonderful to have somewhere to turn!"
 
"The articles are great for learning about new things as well!!"
Sandye Corcoran, Philadelphia, PA
 
Sandye Corcoran
Philadelphia, PA


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Sharon E.
Gaithersburg, MD

"I went into your site today and downloaded the new 'King of the Beasts' and 'We Aint No Pussycats'. They are absolutely fantastic. I have started on the big five, but cannot wait to finish so I can do all the others. But will have to do one thing at a time."

"Anyway, they are fantastic."

Ms A. Minnaar
KwaZulu Natal,
South Africa


"There is always something new to learn, and here a Pattern Patch is the perfect opportunity--with articles, tutorials, and very knowledgable members. But the thing I enjoy most is making stitching friends! A friend is a GOOD thing!!!
 
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Seattle, WA


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Everett, WA


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